Security Policy at Cork's Vienna Woods Hotel
All Reservations must be accompanied by a valid Credit or Debit card in the name of the person reserving the room or
event. Prior to arrival, up to 48 hours and within the cancellation terms, the Credit or Debit card supplied for the
reservation MAY be charged in full for the value of the total stay.
If a card does not meet the security requirements, full cancellation will apply to all reservations linked to the card
Upon Check in, the same valid Credit or Debit card used to secure the reservation, (i.e. valid bank card in the name of
the reserved party), must be available to validate the stay and for possible pre-authorisation purposes.
Pre-authorisation may be required to cover any additional incidentals or costs that may be incurred outside the value of
the full reservation.
Pre-authorisation values may vary depending on seasonality, fluctuation of rates and are at the discretion of
Management. If additional charges are NOT incurred during the stay, pre-authorisation will be released within 24 Hours
after departure. This may take longer to appear on your statement depending on the card you use and the bank you work
For Safety and Security purposes, on check in a valid photo ID may be requested to confirm that the Reservation Details
and Credit or Debit card used to secure the Reservation corresponds with the Valid Photo ID.