Important Information Before You Check In

To ensure your absolute satisfaction please take note of the following points & Regulations during your stay in our Hotel. A Valid credit card per room is required for Check in. You can pay in full for your room on check in & an additional Pre Authorization-will also be applied to your card. Failure to produce a Valid Credit or debit card, may result in failure to check in and cancellation of the booking.


The electricity in each of our Hotel Bedrooms is operated by our key card system which is on the wall just as you enter your room by the bathroom door, to get the electricity working just insert a room key card into the slot. Only one key card is given per room to prevent lights being left on while room is vacant.

Hotel Lift

To get to the first or second floor of the hotel you press number 1 on the lift and for the rooms numbered 201 upwards you turn to the right and for the rooms numbered 101 upwards you turn to the left once the lift door opens. If you are going to the rooms numbered 301 upwards when you go into the lift you press number 3.

Hotel Wifi

Our Hotel Wifi is an open network you do not need a code and there is also no charge, you log onto our hotel network through the settings of your device ie phone or laptop.

Fire Assembly Point

The Hotel fire assembly point is in the top car park of the hotel clearly marked with a sign saying Fire Assembly Point.


Our Hotel Bar is Called Crawfords Lounge and opens each day @ 5pm once it does it serves food until last orders which are 8.30pm. Our Hotel Restaurant is Called Mabel Crawford’s Bistro and the bistro opens Monday to Friday 07:00am until 10:00am for Breakfast, our lunch menu is served from 12.30pm until last orders Sunday through to Thursday which are 8.30pm and Friday and Saturday last orders are 9pm. Breakfast is served on a Saturday and Sunday from 8am until 10.30am.

Wheelchair Access to Our Bistro Mabel Crawford’s/ Disabled Toilet

Our Bistro Mabel Crawford’s has disabled access this is accessed through a stairwell at the back of our main bar. Our disabled access Toilet is on the ground floor by our meeting rooms please contact reception for directions.


Hotel Reception is accessible 24 Hours, there is a hotel receptionist at reception between the hours of 7am until 11pm after 11pm there is remote access by dialing ‘0’ from the phone at reception, the hotel night porter will answer the phone and will be able to help you with any queries you may have.

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